Outsourcing Linux Support: The Key to Unlocking Your Business Potential
As a high-tech company, you understand the critical role that Linux plays in your IT infrastructure. But managing and maintaining Linux systems requires a level of expertise that can be challenging to sustain in-house. That’s where outsourcing Linux support can be a game-changer for your business.
At Tiger Computing, we specialise exclusively in Linux support, offering you a level of expertise that’s hard to find elsewhere. With over 22 years of experience and ISO27001 certification, we are the trusted partner for companies like yours that need reliable, secure, and expert Linux support.
But before you make the decision to outsource, there are some key considerations to keep in mind. Below, we’ll explore the benefits of Linux outsourcing and the critical questions you should ask when choosing a Linux support provider.
The Benefits of Outsourcing Linux Support
1. Access to Specialised Expertise
Linux is a powerful, flexible, and reliable operating system, but it requires specialist knowledge to manage effectively. By outsourcing your Linux support, you gain access to a team of experts who live and breathe Linux. This ensures that your systems are optimised, secure, and running smoothly without the overhead of maintaining an in-house team.
2. Cost-Effective Solutions
Hiring, training, and retaining a team of Linux experts can be expensive. Outsourcing allows you to leverage the expertise you need without the long-term commitment of full-time staff. This can result in significant cost savings, allowing you to allocate resources to other critical areas of your business.
3. Enhanced Security and Compliance
With cyber threats constantly evolving, security is more important than ever. An experienced Linux support provider like Tiger Computing will ensure that your systems are not only secure but also compliant with industry standards and best practices. This reduces the risk of breaches and ensures that your business remains protected.
4. Focus on Core Business Activities
Managing IT infrastructure can be a distraction from your core business activities. By outsourcing Linux support, you can free up your internal resources to focus on what you do best—whether that’s developing innovative products, serving your customers, or expanding your market reach.
Seven Questions You Must Ask When Outsourcing Linux Support
Before you choose a Linux outsourcing partner, it’s essential to ask the right questions to ensure you’re making the best decision for your business. Here are seven critical questions to consider:
1. Do They Specialise in Linux?
Many IT support companies offer Linux support as part of a broader service offering. But at Tiger Computing, we focus exclusively on Linux. This specialisation means we offer a depth of knowledge and experience that general IT support companies simply can’t match.
2. What Level of Experience Do They Have?
Experience matters, especially when it comes to managing complex Linux environments. Ask potential providers about their track record. Tiger Computing has been providing Linux support for over two decades, serving high-tech companies across various sectors.
3. Are They Certified?
Certifications like ISO27001 are a good indicator of a provider’s commitment to security and best practices. Ensure that your Linux support provider is certified and follows industry standards. Tiger Computing’s ISO27001 certification demonstrates our commitment to maintaining the highest levels of security and compliance.
4. What Is Their Approach to Security?
Security should be a top priority for any IT support provider. Ask about their approach to securing your Linux systems. At Tiger Computing, we implement robust security protocols and continuously monitor for threats to keep your data safe.
5. Can They Provide References or Testimonials?
A reputable provider should be able to provide references or testimonials from satisfied clients. Here’s what some of our clients have to say:
“IT support done the way it should be.” – Dr Ross Fraser, AskBio plc.
“I’ve been using Tiger Computing for all our Linux support requirements and couldn’t be happier.” – Dr Jonny Wray, e-Therapeutics plc.
6. Do They Offer Customised Support Plans?
Your business is unique, and so are your IT support needs. Ensure that your provider offers customised support plans tailored to your specific requirements. At Tiger Computing, we work closely with our clients to develop bespoke support plans that align with their business objectives.
7. What Is Their Response Time?
Downtime can be costly, so it’s essential to choose a provider with a proven track record of quick response times. Ask about their SLAs and how they handle emergencies. Our clients can rely on us to respond swiftly and effectively to any issues that arise.
Why Choose Tiger Computing for Your Linux Outsourcing Needs?
At Tiger Computing, we’ve built our reputation on providing high-quality, reliable Linux support that helps businesses like yours thrive. Our exclusive focus on Linux, combined with our extensive experience and ISO27001 certification, sets us apart from the competition.
If you’re considering outsourcing your Linux support, we’d love to discuss how we can help your business succeed. Call us on 01600 404 270 to speak with one of our Linux experts today.